A bad medal supplier ruins a ceremony months in advance. A good one feels like a partnership for years. Five questions, asked before any quote, separate the two.
A bad medal supplier ruins a ceremony months in advance. A good one feels like a partnership for years. Five questions, asked before any quote, separate the two.
1) Can you show me three past orders at my approximate volume? 2) Where does your zinc-alloy stock come from and what is its lead time? 3) What is your standard plating thickness in microns? Vague answers signal a reseller, not a manufacturer. RS Trophy publishes plating specs (8-10 microns gold, 6-8 microns silver) on every quote.
4) What happens if I find a defect after delivery? 5) What is your turnaround on a replacement plate or medal? Reputable suppliers replace defective items at cost within 5 days. Suppliers who hedge on this question are telling you something. Get the policy in writing.